Hi Fluent Community team,

I’m reporting an issue that is directly affecting my paying clients, so I’d really appreciate a quick response.

I’ve been using Fluent Player since its launch, but there’s been a persistent problem on mobile: the player is not responsive. As you can see in the attached screenshot, my clients don’t have access to the sound controls, and the audio is muted by default on mobile.

I’ve tried everything on my end to fix this, even custom code solutions, but nothing has worked so far.

The only workaround I found is asking users to rotate their phone to landscape mode to access the sound settings. However, on some mobile devices, this doesn’t work either, the sound icon doesn’t appear at all.

Second issue: the poster/logo display. As shown in the screenshot, when I add my logo in the cover settings, it appears duplicated alongside the logo set in the video settings. If I remove the cover logo, then no logo appears at all, just the default music note image.

Third issue: branding and player customization. I’ve customized the Fluent Player with my brand colors in the main settings, as well as on each audio, and also adjusted the player style. Unfortunately, none of these customizations are reflected on the client side, the default colors and style are showing instead.

On the editor (desktop) side, everything looks fine. But on the member side, the issues are exactly as described above.

Could you please look into this as soon as possible? This is impacting the experience of my paying clients and can lead to frustration.

Thank you.

Lamia

I am planning on switching back to using FluentCommunity for all of my different sites "Communities", from PeepSo. And I'm wondering if there are any types of tutorials or guides on how to set it up correctly, and by correctly, I'm meaning the actual "On-Boarding" process for new members, as I'll be rebuilding my sites from the ground up on a brand new xCloud VPS using the LiteSpeed web server and the MariaDB.

I'll also be using my current subscriptions for FluentCRM Pro, FluentForms Pro, FluentSnippets, FluentBoards Pro, FluentSMTP, and the free version of FluentSupport.

I'm looking to be able to set everything up to have a guided walkthrough for new members that will "guide" them to complete their profile, then introduce themselves, etc... before being able to gain full open access to the rest of the Community.

If anyone knows of some videos or other things that will help me to get this done before I launch it live, I'd greatly appreciate it.

Thanks.

Hi everyone,

We’re currently building a system using Fluent Forms, FluentCRM, and FluentCommunity, and I’d appreciate some guidance from those who’ve implemented similar setups.

# Current Setup

• Leads are captured via Fluent Forms
• Users are created/updated in FluentCRM
• Dynamic tags are applied based on form submissions
• These tags determine user state and access eligibility

# Goal

We want to:

1. Allow users to access the Fluent Community portal using only their email address (no traditional username/password flow)
2. Grant access to specific community spaces based on CRM tags
3. Show a custom message or restricted view for users without the required tag

# Key Question

Is it possible to implement an email-only login system within Fluent Community or via integration?

Or would this require:

• Custom development
• Integration with a third-party auth system

💡 Additional Context

We’re aiming to keep the experience frictionless while maintaining strict access control through CRM-driven tags.

Would really appreciate any insights, recommended approaches, or examples from similar implementations.

Thanks in advance!

Some way to send a message from admin to all members would be very useful.

est-ce que FluentCommunity expose des webhooks ou des hooks PHP qu'on peut intercepter ?

This likely doesn't come up often, but it would be handy to allow a bulk add of users to spaces.

I'm restructuring my Groups and Spaces. Some discussions in the old spaces get moved to a new one. I can't move a discussion started by someone who isn't a space member, which means I have to move everyone over before I can move the discussion.

Bulk editing would be a nice feature in this case.

Hi!

I've been trying to use FluentPlayer to show all the existing embedded video in fluent community (both from YouTube and Vimeo) and it turns out it doesn't work: it shows the video in horizontal form but instead of embedding the whole from top to he bottom adding extra blurred bands on the border, it enlarges the video to full length so the only a small part on the bottom of the original video is shown.

I hope it's clear, otherwise please let me know and I'll add a screenshot.

Thank you,

Giorgio

Is it possible to synchronise users across muliple instances of FluentCommunity, each running in its own wordpress multisite?

Is anyone using "Events for FluentCommunity" ad on? If yes, do you love?

https://fluentcommunityaddons.com/product/events/

I'm interested in knowing if what I want to do is possible. I haven't been able to do it yet, but it might be that I'm making a mistake and not being able to do it. I have almost the entire Fluent ecosystem. I want to do something that would integrate booking with CRM and community, so that if someone has an active appointment scheduled with me, they have access to my private community. For example, if someone has already booked an appointment with me, they immediately have access to the private community, and as they rebook from that same appointment, they continue to receive updates as long as they have an appointment scheduled. If at any point they cancel or don't schedule any more appointments, they would lose access to the community, unless they pay for a separate monthly subscription at a lower price.