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Total noob here. Can my host's SMTP handle bounces (I use a shared server with Eurovps) or do I need s specialised email service like Amazon SES or Brevo?

If so, any recommendation?

Seems like my Woocommerce products are not showing on the front-end when creating a ticket after updating to Version 1.8.7. Anyone else experiencing this?

Woocommerce products not showing after update Woocommerce products not showing after update Woocommerce products not showing after update

Hello! I’d like to know the solution for not receiving emails when the inbox is CC’d.

Has anyone recently purchased FluentBoards and found that the "License Management" menu item is not displayed in the plugin settings?? I am not able to apply the pro license file as a result. WP v 6.7.2

License Managment link not displayed

Specified file types, quantities, and file sizes are not showing correctly on the front end.

Version 1.8.7

File uploads: file types not showing on front-end File uploads: file types not showing on front-end

New tickets are showing as 'New' in all tickets view and 'Active' in ticket details. Is this expected behaviour? Tested on new and old tickets.

Version 1.8.7

Front-end: ticket status' not matching up between All Tickets view and Ticket Details Front-end: ticket status' not matching up between All Tickets view and Ticket Details Front-end: ticket status' not matching up between All Tickets view and Ticket Details

Did they recently change ALL of the CSS for FluentSupport?

I ask because I have 600+ lines of custom CSS and a day's worth of work that seems to be πŸ’© after the latest update.

Let me just say this is INCREDIBLY infuriating 😑

Hi, is it possible to write a ticket from agent to agent not only to customer or do i have to add the agent also as customer and make a workflow that all tickets that goes to the agentcustomer directly added to the mapped agent?

Is it just me or is this an issue with the new version?

Support: New Version CSS Issue Front End

We have switched to Postmark and are trying to set up a Webhook connection in Fluent Support for inbound emails. However, when we tested the connection from Postmark, we received an HTTP 423 response. After investigating this, it seems the Webhook URL does not exist on our page. Is there anyone in the group who has experienced the same problem and was able to solve it?
I have raised a support ticket, but no response for two days. Ticket #124216

Cheers

Arild