Front-end: ticket status' not matching up between All Tickets view and Ticket Details
New tickets are showing as 'New' in all tickets view and 'Active' in ticket details. Is this expected behaviour? Tested on new and old tickets.
Version 1.8.7
Tagging Rasel Siddiqe
Sorry....I should have been more clear. New status tickets are showing as New on the all tickets page...and showing as Active on the ticket detail page. All the others show the correct status.
Here's a list of status':
All tickets view page > the ticket detail page
Active > Active
Closed > Closed
New > Active (should show New in ticket details page)
Here's a screencast:
Ryan Vickerman I've escalated this to dev team. We'll test it out and provide a fix if needed asap.