If a website let's say sends marketing emails and news emails, how can a user manage what email he wants to receive?
Is the only way forward to have separate lists for Marketing and News so the user can unsubscribe from any list he wants?

anyone an idea how to connect Facebook lead ads with FluentCRM? It's not in the list 😔

hi, I have a new project. The customer needs a CRM system, and FluentCRM with FluentBoards fits good.
However, they want one CRM for 4 different brands.

I know I can work with FluentSMTP to add different mailaddresses, and mailtemplates to add the branding, but is this the right way to handle this?

And how about SMS? There is only one SMS provider account

I have users who can see the full email campaign on some devices and not others. It's not an OpenDNS issue, as that's been tried both on and off. It may be specific to Hotmail and Outlook.

Is anyone else experiencing this? Is there a solution?

Thanks!

Update: Fixed - but under the 3 dots is an odd place to have the Visual layout since the others are in the side bar. Anyways, 😆 I'm all set.

I have Pro and it's updated to most recent version. I am not seeing the Visual Builder option for creating email templates. I don't see it on my own website nor do I see it on a client site. I've looked all around when the template is open but don't see any visual builder. I am building from scratch to start. Is there not a visual builder in the same way there was before? Maybe the block builder IS the visual builder? I can still use the visual builder in the templates that I have already created so I'm a bit confused.

Shahjahan Jewel now we have SMS integration, but will we get a whatsapp integration soon?

This Funnel will be initiated a tracking event has been recorded for a contact

Does anyone have an idea how to set up this automation in FluentCRM?

I have been trying to figure it out throughout yesterday

OK, I was recently made aware of something that I didn't know about. Gmail clips HTML emails at 102KB. OK, that is what it is. But...

Then I look at the actual email output of an HTML email (like a newsletter) from FluentCRM and it will make your jaw hit the floor. The massive amount of inefficiency in the code for taking the Gutenberg email and outputting into a properly rendered HTML email is SHOCKING.

Like, I have one section of my newsletter which lists out 6 bullet points. In my naive mind, I'm thinking a simple LI list with some links. No biggie. Well, apparently, that little section alone results in almost 7KB of code bloat in the email, full of repeated inline-CSS, each wrapped in tables, etc.

Now, I'm well aware that some weird things have to be done to make HTML emails look alright. But... is there's anything that can be done here to make these emails less full of CRAP?

Problem is, if one isn't careful, the clipping will result in artificially lower open rates. Because the email gets clipped off before the tracking pixel even loads. Unless the reader clicks "View Entire Message".

To be clear, I know this isn't a FluentCRM-specific problem. But, still... I feel like it is an issue that the system should be able to help address.

A minor one today, focused on improvements and performance.

FluentCart checkout subscriptions

You can now turn FluentCart customers into subscribers right at checkout. Under Settings → General Settings, there's a new FluentCart Checkout Subscription section. Enable it and a subscription checkbox shows up on checkout, above the payment methods. You control the label, target list, tags, default state, and double opt-in. When the order completes, FluentCRM creates or updates the contact automatically.

More reliable campaign sending

We improved how campaign queues are processed. It now handles multiple queue runners more safely, recovers stalled emails more reliably, adds fallback mechanisms to keep campaigns moving, and fixes a chunking issue that could skip recipients on large sends.

Smaller wins from the community

• Global link color option in the Gutenberg email editor.
• Quick company creation, right from the contact selector.
• Clearer campaign progress for large sends.
• CSV export for system logs, with date range filtering.
• SmartCode links in the editor work properly again.

Plus better CSP compatibility and a long list of fixes across the email editor, revenue reporting (HPOS support for WooCommerce), and automations.

Full release notes: https://fluentcrm.com/blog/fluentcrm-3-1-5/

A lot of this came from conversations here. Thank you. Update when you're ready 🚀

This is my first time using the Recover Abandoned Cart Automation feature with woocommerce, and I've noticed three important capabilities that seem to be missing:

1. Support for UTM parameters in "Send Custom Email".
   There should be an option to append UTM parameters to the recovery URL. Currently, the abandoned cart recovery link does not allow UTM parameters to be added, which makes it difficult to track the performance of these emails in analytics tools.
2. Add the Cart Data condition to the Check Condition node. Currently, the Abandon Cart Automation Condition at the top level supports Cart Data conditions such as Cart Total, Cart Items, and other cart-related criteria. However, these options are not available in individual Condition nodes. As a result, some use cases that could be handled within a single automation flow now require multiple abandoned cart recovery automations, making the setup more complicated and reducing the flexibility of the automation system.
3. Additional Smart Codes for abandoned cart emails.
   It would be very useful to have the following two Smart Codes available: ①The first product in the cart. ②The highest-priced product in the cart (based on subtotal)
   Use case: When a customer has multiple products in their cart, one of these Smart Codes could be used in the email subject line to dynamically insert a product name and remind the customer what the email is about.
   In fact, your tutorial video appears to show this functionality, but I can't find it anywhere in the plugin.