Hello everyone, I have a huge problem. I have an automation with a large number of users, and recently I changed a few things in it, which caused the automation to get stuck. The next steps are not executing. How can I force the users to move to the next step so that it starts working again?
Can anyone help with this issue?

I've connected a custom email notify@mydomain.com inside fluent smtp.

I've successfully connected it, and received internal notifications when setting up notifications tied to fluent form submissions.

But inside fluentcrm automations, the custom from name and email fail to take precedent even though it is enabled.

Instead, it uses the default site admin email for sending.

Banana for size.

I'm running into an error in Fluent CRM and I'm hoping someone from the community might have a resolve. I did submit a support ticket here - but it's currently mired in the back and forth he said / she said that happens between managed server co and plugin dev.

The issue is this:
When I get to the email campaign send/review screen - the email preview is blank - nothing shows and an error pops on screen.

Checking the console I see the errors shown in the screenshot.

To me, this would indicate that the block is registered using an older Block API version, which WordPress now marks as deprecated. https://developer.wordpress.org/block-editor/reference-guides/block-api/block-api-versions/block-migration-for-iframe-editor-compatibility/

Now, to be clear - the email can still be sent, but final review/preview does not work, so it's annoying not to be able to confirm final html before it goes out.

Again, seems to me this is a plugin issue whereby FluentCRM needs to update to more current WP standards for those blocks.

Curious if anyone else has a similar or different take here.

Thanks.

It would be great to be able to interact with an AI agent ask questions regarding user data to go deeper with contextual answers rather than just filtered data. Maybe some smart tokens for 'conversation starters' and common questions... either predefined or user defined.

I had an order coming from a brand new customer who never interracted with the site before. He has placed the order 3 hours ago and he is still not showing in the Fluent CRM contact list.

Do you know how often do contacts and woocomemrce orders sync?

Hello! I want to import subscribers from another plugin (ARMember) to FluentCRM and FluentCart, and I cannot find a way in the fCRM CSV import options to indicate current membership status or expiration dates, only whether or not they are subscribed to a particular email list.

I thought about importing to FluentCart, since that's where subscriptions are managed, but there's no way to import there.

Is there a method to bring in existing subscriptions without doing it manually or losing all subscription information?

Thanks!

On V3, when viewing a user contact page, it would be great to be able to add notes AND comment notes (by anyone in the team)

Also when clicking on "notes tab" it would be great see notes in list view AND collapsed by default (like topics list on fluent community, see screen attached)

In Fluent CRM V2, notes are all expanded by default, making it a nightmare when we have plenty of (long) notes, and also we cannot comment any note (like on other CRMs)

so this would be a great addition for Fluent CRM V3

Maybe this has already been done for V3 ? Shahjahan Jewel 

Thanks for the great work, Fluent CRM is the best CRM by far on the whole WP market 👍

Is there a way to do this so that when a person resets their password or the system sends them an email to reset or an activation link, to kick off an automation or add them to a list.

I set an automation trigger of an order completed with Cart, then tried to add an action to increment a numerical purchased_amount, but it only lets me add an integer (1) number, not the value of the purchase. I would expect to see a Cart variable like the order amount be made available, but it only lets you add an integer amount.

I have an outgoing webhook in an automation and I need to send a Contact's tags. There's no shortcode to do it. Would be useful to have this feature.