When you create (FluentBoards) tasks from a ticket, and log time on those tasks, it would be great if you could sync the times to the timesheet in the ticket

I wish I could assign an amount of time it took to address an issue so I can easily run a report to determine how much to bill a client.

It would be really helpful to have drag and drop for attachments in tickets.

I would love to hear your thoughts on this feature!

Personal experiences, what's good, what needs to improve...

How is the integration with FCRM...

:)

Hi All👋,

A quick question—and apologies if I'm not looking properly. How can I change the colors of the Fluent Support form? I want to change the background in one specific area, while leaving everything else the same. See the photo for a visual representation. Would it be possible to change this dark blue background color to a lighter/different color so the characters are more visible?

Thank you in advance for your help.

The keyword search bar for finding a saved reply isn't working properly. 
To be more precise, it works when you search directly from the "saved replies" page, but it doesn't work all the time when you're on the ticket and try to search for a saved reply from within the ticket (we have to disconnect and reconnect to make it work). 
This is very frustrating. Can someone help me?

ps: I also tried to creat a support ticket on https://wpmanageninja.com/account/support-tickets but it doesn't work...

Please focus on fixes on translation strings. In plugin there are plethora strings where are some non-working translations via Loco or even strings are not added.

FluentCommunity I was able to translate 100% both versions without any big problem but FC Support and Paymattic are horrible to translate. FluentCart also got many translation fixes with last updates.

I'm working on integrating the two and would love to see what others are doing.

In our case, customers will submit task requests via Support, and the work will be managed in Boards.

As shown in the screenshots, I have a notif in Support that there is an update available, however the plugins area doesn't show it.

I did notice that the ver numbers are slightly different. 1.10.4 for Pro and 1.10.0 for the free.

Only Google captcha is available within the product. Everywhere else on my site Cloudflare Turnstile is used for captcha, when will this option be available within Fluent Support?