Work on the Editor, Please? :-)
The new v2.9.65 looks great! Can't wait to check out the new features, thanks!
I would just like to put another vote in for a major overhaul of the email editor. I've sung the praises of FluentCRM in my circle and it's now deployed in two more organizations. The consistent feedback is how great it is...but also how terrible the editor is.
I know that Masiur said that it's being worked on, and that's fantastic, and I hope it makes it into a near future release since it wasn't in 2.9.65.
Some of the needs:
• Bulleted lists are a bit of a mess, including sub-bullets. Vertical whitespace is uncontrollable, as I mentioned in this post. Their typography is also not separately controllable as other blocks are.
• Adding text in the middle of stylized text (for example text in italics) inserts non-stylized text and goes downhill from there. Making changes to stylized text basically means redoing it all over.
• The typography controls are extremely time-consuming and onerous to use, as mentioned in this post. I'd suggest that you just show everything by default, or at least remember which controls we've activated and keep them activated everywhere.
• Trying to edit the HTML to fix some of the editor's issues often results in an "Invalid Block" error in the visual editor, with a "Recover" button that never seems to be able to recover anything and often results in the loss of content in the entire section. Much like other editors that allow the tweaking of HTML, it should just present it as best it can and let us continue tweaking until we get it working, not zap the entire thing.
There are lots of open-source editors that do a wonderful job, so I wonder if one of those could be used, rather than trying to "reinvent the wheel" with a custom editor that tries hard, but has some signifcant issues.
Anyway, thank you so much again for FluentCRM, it's a lifesaver in a sea of massively expensive alternatives, and you've saved the day for more than one non-profit trying to get the word out to their contacts!
FluentCRM is a fantastic, affordable alternative to expensive CRMs, but the email editor urgently needs a major overhaul. Common issues include broken bulleted lists, clunky typography controls, unreliable stylized text editing, and frequent “Invalid Block” errors when fixing HTML. Many open-source editors already solve these problems—adopting one could save time and frustration. I’ve raised this concern before, and I believe it should be prioritized before AI makes most email editors obsolete.
Also, I've requested an improvement to the email editor since the beginning of FCRM. The compatibility with Outlook classic is terrible. Emails read in that client (I think it's pretty popular 🤔) is really, really bad. Unfortunately, I haven't noticed any improvements. And the editor itself breaks in so many ways when doing anything beyond a very simple email. So yeah, we definitely need an improved editor.