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FluentCRM, fantastic offering, but will it become a CRM?

FluentCRM is a fantastic product. The feature set and maturity, like all Fluent / WPManageNinja apps (even when in beta which amazes me). But...it is really not a CRM. To get to that point, I think you really need these functions: Lead Management, Opportunity Management, Sales Pipeline Tracking, Forecasting, Lead Scoring, NBD assignments, Sales team assignments, etc etc
Reporting & Dashboards. Any insights as to when these critical functions come live to move the product from a Marketing Automation Platform to CRM?

William Beem

You can use FluentCRM in concert with FluentBoards to create a sales pipeline. I'm setting one up now.

Jose Luis Duron

William BeemΒ Well... It's a workaround, BUT it's NOT the ideal... I use FB as an improvised sales pipeline in some cases, BUT it's NOT a sales pipeline.

Well, we even use GSheets as sales pipeline... BUT it doesn't mean that it's ideal...

I genuinely hope this year finally NATIVE sales pipeline would be added to FCRM.

Nicolas D

Hi Bruce HafnerΒ William BeemΒ as we discussed here :

https://community.wpmanageninja.com/portal/space/fluent-crm/post/fluent-crm-vs-bit-crm

Fluent CRM will soon be a more complete CRM with a sales pipeline (should be released in a few weeks as Shahjahan JewelΒ said)

I agree with you, until now, FluentCRM has been more of an (and best in class) emailing and marketing automation tool rather than a complete CRM β€” as it's missing some features like lead management, deals/sales pipeline, company management and contacts organized by company, etc. but Fluent team is working on it :)

Fluent magic coming πŸ˜€πŸ‘

Bruce Hafner

and the bigger question, will a new Lifetime deal be offered once the CRM native features come on board?

Jose Luis Duron

Bruce HafnerΒ No. No LTD for FCRM. It has been said MANY times.

Bruce Hafner

as I posted elsewhere, this should trigger new abilities for the Lifetime Deal. This is just a matter of market....if Bit CRM has a more mature CRM (and offers a Lifetime Deal), Fluent should compete here, lock in a user based with the CRM features, that will cement the brand.