Skip to main content

SUBSCRIPTION is not Active - Is this a bug or something accidentally overlooked?

Dear Team Leader, the FluentCart Team

While using the offline Payment method, the subscription based product, when manually marked as Payment done, still shows the subscription as pending, although the order is shown as completed and paid. To make matters worse, there is not any setting to mark the subscription plan as "Active" once the order is marked as paid.

Would appreciate if you could say a word or two on this SERIOUS issue that directly affects transactions in business.

SUBSCRIPTION is not Active - Is this a bug or something accidentally overlooked?

Jeff Mapes

I believe it's intentional, because subscriptions are automated charges. I'm not saying it shouldn't be allowed, but it could create issues for renewal.

arjun arjun

Thank you for your view. When it says offline payment method, then naturally every subscription renewal will happen manually after the customer pays the amount. (Here the admin can also send renewal email notification or phone notification prior to or even after subscription expiry.) If renewal is not done, the subscription will be manually cancelled....just the simple logic in manual payment method flow.

Subscriptions via Manual Payment Method are global practices for many ecommerce systems.