RENEWED SUBSCRIPTION
When i renew (test modus) i notice that the subscription is going into trail. For subscriptions of 25 per month.
for subscriptions of 1 per day then it active agian.
I tested the 1 per day into per month and ist the same. SO ITS RELATED TO PER MONTH
No trail settings activated.
Also end of term (EOT) there is nothing happening. INTEGRATIONS (webhook/CRM)
I am a little desperate for looking to solutions.
Please annybody? have the same?
Please show your product pricing details pane.
Helmar Rudolph it’s per month and no days for trail.
David Carton It's trial, not trail. And please send the screenshot, because I initially also messed up my pricing setup.
Helmar Rudolph Here you go, wondering what could be wrong. I am dutch ;) so excuse me.
David Carton I'm German, so you are excused. :D That said, it's looking perfectly normal to me. My suggestion: submit a ticket in your WPMN account with the respective urgency, so that they can look into it. If you haven't done it yet, install the temporary login without password plugin, so that the devs can investigate.
Helmar Rudolph Ticket is olready send with loom video ;) Its gona be ok.