If I click "Do you have a coupon?",
If I click "Do you have a coupon?", nothing happens and it doesn't open a new tab. Any help? It's configured and active in FCard.
It is working on my site. I was testing items yesterday and on my computer I did have to click it twice, and I just checked on my phone this morning and it worked with a single click. Might be an interference with a plug-in or something on your end.
Janice Bennett I'm checking and I don't see anything unusual, even double-clicking doesn't work
La Tribu Diving I just popped to your site and see what you mean. I wonder if it might be due to translation, perhaps? I would report it as a support ticket.
Janice Bennett I I uninstalled the language pack and the native language, but it's still the same.
Shahjahan Jewel Any help with this? I've already lost Black Friday sales. :-(
La Tribu Diving Most probably theme conflict. Would you please open a support ticket. We are using the same version like yours.
I'm using the Flixona theme, version 1.0.10. I've tried a different theme from Themes Daddy, and while it works with some themes but not others, even after disabling plagiarism, is there a solution that doesn't require changing themes?
La Tribu Diving you still having his issue? I had the same issue when I installed FCart as well, I tried isolating to see if any of my plugins were conflicting but couldn't conclude that any were... I'd start with that... turn off plugins one by one and test between each to see if Coupon box appears... IF that doesn't work (as it was in my case)... then try some custom CSS coding on the Checkout page. I paid my programmer to do it but you can try it yourself... make a duplicate of the checkout page and edit with Elementor... go to Page Settings and Advanced and add this to the Custom CSS there... hope it helps.
/ === Checkout page local fix === /
/ FluentCart coupon visibility fix + smooth animation /
.fct_coupon_field {
transition: all 0.25s ease-in-out;
opacity: 0;
transform: translateY(-4px);
}
/ hidden chatbox /
.fct_coupon_field:not([hidden]) {
opacity: 1;
transform: translateY(0);
animation: fadeIn 0.3s ease-in-out;
}
@keyframes fadeIn {
from { opacity: 0; transform: translateY(-4px); }
to { opacity: 1; transform: translateY(0); }
}
Garry Johnson I deactivated all the plugins and it didn't work, I added your CSS code and that didn't work either :-( It only worked by changing the template. I tried several and it works on some and not on others. I'd like to fix it on the one I have rather than create a new one. Thank you very much for your help.