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FluentCart + AmazonSES Problem?

I have a support ticket open, but I wanted to ask around. I have sent 3,300 emails (welcome sequences, automations, etc) and the only 5 failures are for FluentCart purchases, not FluentCRM. Is anyone else running into something like this? I'm using Amazon SES and the error FluentSMTP shows is:

      "Code": "InvalidClientTokenId",
      "Message": "The security token included in the request is invalid."

Now the weird thing is, if I press resend, it works flawlessly; no more error.

Shahjahan Jewel

Not sure what happened to your case, but email sending is handled by the SMTP plugin (for your case, FluentSMTP). Can you resend the emails? Or try sending a test email? Did you rotate security salts recently?

Matt Zimmerman

Shahjahan JewelΒ support has been looking at some videos I sent. When I press resend, it works fine. The problem only seems to happen when someone orders. Normal FluentCRM emails and automations work fine (unless tied to a trigger on purchase). The super weird thing is that when I run a test purchase, I can't replicate it. So I'll just hang tight and see what they say, but it's super odd.