Skip to main content

Discount not applied

I have have a promotion running at the moment with a discount code that should give €3 off on the monthly fee for a subscription. When customers apply the code, it shows correctly in the cart, but at checkout Mollie still charges the full price instead of the discount.

Do others encounter this problem as well?

Gee Adriaansz

Shahjahan Jewel Rasel Siddiqe  this is really urgent as it's a live promotion and prospects are complaining about it 😩 I opened a support ticket already.

Sarkar Ripon

Support team is taking care of your case.