Customer receives two different invoices
Hi all...
For each order, the customer receives two different invoices with different references. This causes a very serious issue for me, yet another one, when it comes to accounting tracking. Am I the only one who has observed this ?
Thx
David
Would you please submit a support ticket? One order should have only one invoice number and only once the email should be triggered.
Are you using something custom?
Shahjahan Jewel
I use Ninja (Fluent) solutions.
I have just disabled the automatic invoice sending for now, to see whether this resolves the issue.
Thx
D@vid keep us updated on that ticket David!
This looks like a serious issue that could scale fast 😅
D@vid Can you go to the Order and see the logs and activities and send me a screenshot please.
Hi Shahjahan Jewel
👇