XCloud.host PSA if you Deleted Hosts
I provisioned some hosts on XCloud and then deleted them while testing. One on Vultr and another on Hetzner. I discovered the Hetzner pretty quickly and reported it. They are working on a fix according to support. I just discovered the same for the Vultr instance.
I'm checking out other control panels and server hosting companies now just in case. Any recommendations?
Not sure what do you mean. As you reported the issue, they will be fix it in no time. The xClould engineering team is super-fast!
Shahjahan Jewel I reported the issue first on 11/21/24. I asked for an update several times. They also don't seem to be doing basic customer comms. I signed up for while label and the onboarding is non-existent. All I've gotten is automated emails "Welcome to xCloud Affiliate First Year Recurring!" then yesterday "xCloud Affiliate First Year Recurring program - first 7 days". I asked some questions via the IM but it's a like a black box. If there's really a team behind this I'd like to provide serios feedback to make it productive.
Trevor Lowing I just talked with the team and looks like server delete issue has been fixed last night with self-managed server.
Here is the changelog: https://xcloud.host/changelog/
Shahjahan Jewel Can you put me in touch with a good POC for the whitelabel program?
Shahjahan Jewel They should really be putting out communications to any potentially impacted customers.
Trevor Lowing Mohammad Shifat Hossain is from xCloud team. he will contact with you.
Hi Trevor Lowing
I’d love to discuss your queries about the white-label program in detail. Let me know a convenient time for you, and I’ve also sent you a DM in FluentCommunity.