There is no support on FluentCommunity
I set up a support ticket last night and no response. Does FluentCommunity have any sort of support? I notice these messages on this forum go mostly unanswered too. Can you give me an email? I can't wait two days for a response I'm trying build something.
I also think more support is needed here. The product starts to be a serious and complex and we are running a serious businesses on it, so we need cooperation on the FC site. You created a product which should set an example how to run a community - i think you should have a person who answers the questions here - not necessarry Shahjahan Jewel , who has propably more important things to do. But if our questions and issues, suggestions would be recieved and answered - this would make difference. Sometimes I feel there is no point writing question of feedback, as I see there is not so much movement from the product team side.
Hi Michael Lee This community is not for support but rather a discussion place with other members.
Now regarding your ticket: I think you got your reply within 24 hours with a solution and I see you have a conflict with the Jetpack plugin, which we are investigating. Jetpack is a super huge plugin and very few of our customers use that. So it may take some time to find the exact issue.
Please note that, 24 hours response time is normal in the WP but we try to answer as soon as possible. Due to the campaign end: we are getting lots of tickets so that's why it's taking longer than usual.