Pics are Sideways
Some users in my community are reporting that no matter what they try their pics display sideways. They seem to have to crop them into a square to avoid them from displaying sideways.
Anyone else having the same issue?
Andrey Golovinov that’s it. My users found that cropping it to a square will fix it, but not everyone knows the work around.
This is a big problem for users in the communities we serve.
Shahjahan Jewel can this problem be fixed?
I made a post last night in my community and the pic was upside down 😂
Hi Jaime Santiago
Could you please create a ticket with temporary access of your staging site and share the ticket number here?
Raiyan Marzan will do
Jaime Santiago Thank you
I'm noticing the occasional post in our community where pics are sideways or upside down. Users aren't complaining but I'm guessing it is a bug affecting certain uploads.
Is there a solution for this? As I was testing Fluent Community internally, I never had this problem. Now that I am starting to test with more people, some of their posts have sideways or upside down pics. I feel like I can't take the website live until I fix this.
Patrick Anderson Cropping the pics as close to a square has been my solution so far.