Not receiving mentions notifications
Before I post this as a bug I wanted to see if anybody else is NOT getting an app notification when they are mentioned?
I've missed a few comments that mentioned me due to this and wondering if it's just me.
Member's are correctly "@-ing" me but it shows that I have never been mentioned in my notifications.
Chris Davis I can see mentions/tagging Me here (but allso following/bookmarks) - did not check my site yet)
Note: it is very hard to tag your username here.from the autopopulated users list it doesn't work for me so I needed typed your full username manually (maybe it is because you have the underscore in your username - it was an issue some.time ago)
TESTING YOURUSERNAME HERE with the autocompletion:
@chris_17
It gives me only few characters of your username when I select your username from the list.
Mat yes, that's what I was expecting to see but don't. Maybe it's a setting somewhere? Could you (or anyone) mention me in a comment on this post so I can see if it will show?
Chris Davis how about this here?
Chris Davis replying is easy to your post because your username is auto populated but manually entering your username is challanging - I cannot select it correctly from the bubble autocompletuon list (it will cut your username - so the only way is to type manually your full user name)
Shahjahan Jewel can you check if there is any issue with Chris nickname (it includes underscore) - try to tag Chris user name by selecting from the bubble users list - it is not autopopulated correctly when selecting his username there.
Mat ok in both cases replying and quoting the outcome is the same.
- I receive a notification in app for a new comment under my post (not a mention)
- I receive an email for a new comment under my post (not a mention)
- Still shows I have not been mentioned in my in app notifications
So if someone mentions me on a post that's not mine I will have no way to know.
Thanks for helping me test this.
Mat is it possible to change my username myself?
Shahjahan Jewel chris_1725413606 you can ask @Jewel to change the user name manually - the feature is available but disabled here - probably the Team is working on its improvement.
I think you will get the mentions/tagged notification under the ring bell icon/mentions once the issue wit you username will be fixed (probably it is issue with users who have the underscore in their name - I am not sure). Let the team check this out at their free time. Cheers!
Note: word wrapping in post/comment fields here is strange now so the word might be divided into two lines etc
Mat ok thanks!
Chris Davis in your own community you can enable the username changes feature. Also you as the Admin you can change the username in the Profile > User Profile > Edit > click first the Change Username button and then type your New username
See here
Att1
Mat thanks, this is very helpful as I have not had time to play with the plugin on my own site yet, just use it here.
I am receiving the email notifications btw
Chris Davis I hope we will be able to see many YT videos related to Fluent Community starting at least tomorrow. It would be super nice if we could hear some fCommunity noise so Shahjahan Jewel maybe could come up with some special single license deal for Beta testers (I am not sure it this can happen but life is full of surprises). When mlre Beta testers would have fCRM we could bring more people to help with fCRM integrations etc.
It could be also good to leave some opinions under the public repository - more clients will buy this plugin thanks to us the more chances we have.
All kind of help and buzz is needed to have this.plugon awesome!
Ok Mat I'm back with another request. I've changed my username so can you mention me in another comment to see if it displays in my notifications?
Chris Davis hello new login 😎 here works perfectly
Chris Davis another user tagging
Mat nope, no go. Not sure what the issue/solution is. Maybe it'll be fixed in an update late.
Chris Davis just to make sure you are checking all notifications right - not only the popup window?
Mat correct. That's actually where my initial image for this post is from. The page and not the menu.
Mat My notifications are not updating also
Carlos Rodera there's definitely something not functioning correctly. I suspect you and I are not the only ones.