Need a refund for FluentCommunity
Bought it today. Not as described. Features promised when upgrading to Pro are not included with Pro. Does anyone have a refund link?
Your best bet is to request a refund by submitting a support ticket. https://wpmanageninja.com/account/support-tickets/#/ticket/create
Which feature are you looking for exactly cos they are adding more features soon.
Fluent community is the best you can find out there.
Switching to a different platform might be a mistake you will discover later.
My advice, talk to them about the feature you need, if they have it in their roadmap or not
Bryan William the only problem here is that there is no point discussing potential Features with support because they dont even know what you might read here and they will misslead, and there is no real actual roadmap. Theyre cooking anything you can imagine and they will not tell what theyre cooking now or what they plan to cook later. Ive never seen this in this world myself, so its pure unorganized chaos. But the product is the best of the best. If you take refund, youll come back later paying more money. Unfortunately this is the reality, but i repeat product is the best, no competition...
Cointacter I agree, I would love to see the roadmap actually being updated, and publicly shared.
Bryan William Come on..."You get the engine, body and tires now and we have a great transmission coming soon". You get the point. I am on yearly renewal for other Ninja stuff and am happy with it. When you roll this stuff out, it needs to be tight from the get go or don't release it.
You don't start with the free version, then are told in order to have FluentCRM you must upgrade to PRO, then you upgrade and now you need to buy FluentCRM. You don't offer chat with an upgrade to PRO and then activate and it's a BETA version that doesn't even work and you will have to pay for that later when it's out of BETA. Very deceptive business practices. I have purchased many Ninja programs in the past and not had a problem. This one, not so much.
Please open a support ticket