Integration issue between FluentCart and FluentCommunity (Course/Space enrollment failing via Paywalls)
Hi everyone,
Iβm facing an issue where users are not being automatically enrolled in specific FluentCommunity courses and spaces after purchasing a product via FluentCart.
My Setup:
- FluentCart -> FluentCRM Integration Feed: Event Trigger is "Order Paid", Add Tag A (Product Name)
- FluentCart -> FluentCommunity Integration Feed: Event Trigger is "Order Paid", - Add to Space B & Add to Course A
- FluentCommunity Access Management: Sync Tag A with Course A
The Problem (Occurrence Conditions):
The failure rate depends heavily on the checkout routing:
- Via FluentCommunity's Paywalls: Fails 100% of the time. It doesn't matter if it's a completely new user or an existing logged-in user. While the WordPress user account is successfully created and they can access the community itself, the automatic enrollment to the specific Course and Space never works.
- Via Standard Cart or Direct Checkout Links: Mostly works fine, but I have encountered the exact same Course/Space enrollment failure at least once.
What I've verified so far:
- Even when Course/Space enrollment fails, FluentCRM does successfully receive "Tag A" upon purchase (so the "Order Paid" trigger in FluentCart itself is definitely firing).
- However, neither the direct integration feed from FluentCart to FluentCommunity, nor the tag synchronization from FluentCRM to FluentCommunity, is triggering properly.
- I am not using any caching plugins, so this is not a cache issue.
Has anyone experienced a similar issue, particularly with Paywalls failing to trigger Course/Space enrollments? I would appreciate any advice on which settings I should review or if this is a known bug.
Hi Yuhei Kuwahata, I can see that you have opened a ticket. We are investigating the issue, and we will let you know the update on the ticket.
Hi, I'm experiencing the same issue β all FluentCart integrations (FluentCommunity + FluentCRM + webhooks) stopped firing
completely on May 24. Last working order was May 21. Payment goes through, user account creates, but zero integration events
in the activity log. No caching plugins.
Versions: FluentCart 1.3.28, FluentCommunity 2.5.0, FluentCRM 3.1.0, WordPress 6.9.4.
I've opened a support ticket as well. Hope this gets resolved soon.