Skip to main content

Integration issue between FluentCart and FluentCommunity (Course/Space enrollment failing via Paywalls)

Hi everyone,

I’m facing an issue where users are not being automatically enrolled in specific FluentCommunity courses and spaces after purchasing a product via FluentCart.

My Setup:

  • FluentCart -> FluentCRM Integration Feed: Event Trigger is "Order Paid", Add Tag A (Product Name)
  • FluentCart -> FluentCommunity Integration Feed: Event Trigger is "Order Paid", - Add to Space B & Add to Course A
  • FluentCommunity Access Management: Sync Tag A with Course A

The Problem (Occurrence Conditions):

The failure rate depends heavily on the checkout routing:

  1. Via FluentCommunity's Paywalls: Fails 100% of the time. It doesn't matter if it's a completely new user or an existing logged-in user. While the WordPress user account is successfully created and they can access the community itself, the automatic enrollment to the specific Course and Space never works.
  2. Via Standard Cart or Direct Checkout Links: Mostly works fine, but I have encountered the exact same Course/Space enrollment failure at least once.

What I've verified so far:

  • Even when Course/Space enrollment fails, FluentCRM does successfully receive "Tag A" upon purchase (so the "Order Paid" trigger in FluentCart itself is definitely firing).
  • However, neither the direct integration feed from FluentCart to FluentCommunity, nor the tag synchronization from FluentCRM to FluentCommunity, is triggering properly.
  • I am not using any caching plugins, so this is not a cache issue.

Has anyone experienced a similar issue, particularly with Paywalls failing to trigger Course/Space enrollments? I would appreciate any advice on which settings I should review or if this is a known bug.

Hi Yuhei Kuwahata, I can see that you have opened a ticket. We are investigating the issue, and we will let you know the update on the ticket.

David Sastre

Hi, I'm experiencing the same issue β€” all FluentCart integrations (FluentCommunity + FluentCRM + webhooks) stopped firing
completely on May 24. Last working order was May 21. Payment goes through, user account creates, but zero integration events
in the activity log. No caching plugins.

Versions: FluentCart 1.3.28, FluentCommunity 2.5.0, FluentCRM 3.1.0, WordPress 6.9.4.

I've opened a support ticket as well. Hope this gets resolved soon.