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How to preserve drip progress after failed payment and membership renewal?

Hi Fluent Community team,

I have a member whose subscription payment failed, so her access was temporarily removed. She has now successfully renewed her membership and access has been restored.

The issue is that I am using drip content in my community. One of the modules is set to unlock after 30 days. Since her membership was reactivated, Fluent Community seems to treat her as a new member and has reset the drip schedule based on the new membership date.

Is there a way to:

  1. Keep or restore the member's original enrollment date?
  2. Manually unlock a specific drip module for this member only?
  3. Adjust the drip schedule for an individual member without affecting other members?

What is the recommended way to handle this situation?

Thank you!

Ria Kaashoek

Yeah!! I would like to know it too!! πŸ˜‰ πŸ™

Marian Palsgraaf

Ria Kaashoek It is not possible. I saw the comment from Tawsif Ahmed Riyad https://community.wpmanageninja.com/portal/post/drip-content?comment_id=54559 but now the answer is: currently on scheduled/structured course type, only section level can be dripped. 🫣