How to preserve drip progress after failed payment and membership renewal?
Hi Fluent Community team,
I have a member whose subscription payment failed, so her access was temporarily removed. She has now successfully renewed her membership and access has been restored.
The issue is that I am using drip content in my community. One of the modules is set to unlock after 30 days. Since her membership was reactivated, Fluent Community seems to treat her as a new member and has reset the drip schedule based on the new membership date.
Is there a way to:
- Keep or restore the member's original enrollment date?
- Manually unlock a specific drip module for this member only?
- Adjust the drip schedule for an individual member without affecting other members?
What is the recommended way to handle this situation?
Thank you!
Yeah!! I would like to know it too!! π π
Ria KaashoekΒ It is not possible. I saw the comment from Tawsif Ahmed RiyadΒ https://community.wpmanageninja.com/portal/post/drip-content?comment_id=54559 but now the answer is: currently on scheduled/structured course type, only section level can be dripped. π«£
