How do paid users manage their subscription?
I've FluentCommunity and have some people inside my community, all added via zapier after they bought tickets to events/conferences I run.
Now, I'm planning to start a paid community with content, and programs.
Question: If I were to sell subscriptions (I know I can do this with fluentforms). But how would users manage their subscription? Is there a place they can go and see their active subscription, bill, and cancel?
Can't seem to find any info on this.
Some of this depends on which payment gateway/system you are using. I think you would need either FluentCart or PayMattic. Both offer a user panel for managing subscriptions if the payment gateway supports it.
Otherwise, you'd likely need to write/get some custom code to build a user subscription management page.
Thomas Oates Thanks for the reply.
I was thinking if I were to use Ghost blog to collect subscriptions - and then use Zapier to create an account on Fluent Community (WP) using the same email.
Any experience on handling single-sign on or managing two logins?
Reuben Chng they're two separate systems. But you can capture the subscription data (aka link) and include that in the account profile page for the user to be able to manage their subscription directly at the payment processor if it supports it. Stripe supports it and it's what I did until fluent cart came along because I have been using fluent forms for my payment collection for everything for about a year now.
I didn't want to go the external route. I am using paid FluentCart and the free FluentCRM to manage membership in FluentCommunity with Global Integration Feeds (in FluentCart) and also Stripe to process the recurring transactions.
Kevin Watson got it. But is there a way for users to manage their subscription?
Reuben Chng Yes. They can cancel it. They can to do this in their account page. I did a test. There is a "Subscription Plans" submenu that will list them. Then they click on the subscription and in the ellipsis menu they can cancel it. Although I would say that they should make it easier to find the cancel action. Shahjahan Jewel
Kevin Watson That's brilliant. Thank you so much for sharing