FluentCommunity Account Deactivation and Personal Data Withdrawal – How It Actually Works
Colleagues, could you please clarify how account deactivation in FluentCommunity works in practice?
I’m interested not in the UI, but in the system’s actual behavior:
- What exactly happens when a user deactivates their account:
– is the profile fully hidden,
– is access to the personal dashboard and spaces revoked. - How the system handles personal data after deactivation:
– are email campaigns from FluentCommunity and FluentCRM stopped,
– can deactivation be considered a valid and sufficient way to withdraw consent for personal data processing. - What happens to user-generated content:
– do posts and comments remain on the site,
– is authorship preserved or does the content become anonymized. - When the account is reactivated:
– is access restored automatically,
– do subscriptions and email communications resume.
Context:
We are currently designing a clear and compliant mechanism for withdrawing consent to personal data processing and want to understand whether we can safely and legally rely on the built-in account deactivation feature in FluentCommunity, without deleting user-generated content that represents an integral part of the knowledge base and community.
I would appreciate any real-world experience or links to documentation describing actual behavior and edge cases.
following
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+1 Thanks for raising these very important questions. Following 🙏🏽
I thought bookmarking the post would give me notifications when someone answered, but apparently not. Sorry everyone. +1
I’ve noticed that many users (myself included, haha!) are commenting '+1' just to receive notifications for future replies on a specific post. This creates a lot of 'noise' and clutter in the comment section.
A great improvement for the UX would be adding a 'Follow Post' or 'Notify Me' button (perhaps a bell icon) on each thread. This would allow users to subscribe to updates without needing to post a comment. It keeps the discussions clean and ensures users stay engaged with the content they care about. 😎
