Skip to main content

FluentCommunity

#General

Fluent Community discussion space

Hi,

I left a comment once to better understand how xCloud works, and now I receive notifications every time someone posts a comment.

I’ve tried to disable notifications related to that discussion, but there doesn’t seem to be any option to do so — which appears to be an issue.
In my settings, I can choose to enable or disable notifications related to replies to my posts, but I'm receiving notifications for every comment posted on a thread I simply commented on.

Additionally, I’d like to stop receiving promotional emails — except those specifically related to Ninja products. How can I configure this?

Lastly, I must admit I’m quite surprised by the amount of advertising appearing within the Fluent Community discussion space. If I weren’t closely monitoring topics related to F.C. — hoping to eventually use it in production once it’s more complete — I would’ve already deleted my account. I already receive more than enough emails and notifications to manage.

Thank you for your understanding.

Fluent Community discussion space
  • 5 comments

Shahjahan Jewel

Thanks for the feedback D@vid We really don't promote any 3rd party products. xCloud was a bit different as we wanted to bring this exclusive LTD for our community members, as many missed its launch. I think we will not have xCloud-related announcement post.

D@vid

Shahjahan Jewel 
Thank you for your quick response.
I understand that you're free to promote various things — after all, “it's your platform” — but I would really like to unsubscribe from promotional emails that are not related to Ninja products.

Additionally, as mentioned, it seems impossible to unsubscribe from a thread once you’ve commented on it.
This is an issue that may quickly frustrate Fluent Community users and potentially reduce engagement on our installations.
Did I miss an option or a specific setting?

J V

D@vid I didn't realize this until you mentioned it here, but yes it would be nice to be able to turn off notifications from a post. Also it would be better to get the notification inside the app rather than getting a mail for each comment.

D@vid

J V  I've been noticing it for a while now, along with a few other things. But I chose to wait before reporting it, so that the announced features and fixes could be delivered and usable first.

J V

Shahjahan Jewel Adding this here since we are talking notifications. What I am really missing is a notification email (digest would be fine) for the chat.
Ideally I would just get a daily digest option for the lot. Most people like to stay informed but they feel spammed getting an email for each comment.