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Email with access details stopped being sent

For some reason, after customizing emails using the FluentAuth plugin, the "Access Details" email stopped being sent.

Email with verification code is sent normally. New member email is sent to Admin. Only email with login details stopped after customizing it via FluentAuth.

Does anyone know if there is any other configuration I need to do?

Email with access details stopped being sent

J V

Most try to get rid of that mail as it confuses people more than anything else.

I'm not sure what happened to your case, but it should work. We will debug it again.

Mel Brown

Shahjahan JewelΒ I'm experiencing the same issue right now. Is there something more I can do to troubleshoot? I'm using Paymattic, FluentCRM, Fluent SMTP, and FluentAuth. All of the other emails are sending correctly and being delivered fine. I've narrowed it down to toggling the custom emails switch for the system "New User Registration Notification". If I use the standard system email, it sends fine, but if I customize it the emails don't send at all.

Mel BrownΒ Are you still having this issue?

Mel Brown

Mike - 5 Lakes MarketingΒ Hi Mike - no I’m not experiencing this issue anymore.

Mel BrownΒ What did you do to get it working?
Thanks for the reply

Mel Brown

Mike - 5 Lakes MarketingΒ You’re welcome. There were several updates for Wordpress and some other plugins I use. After the updates everything was working again so I honestly don’t know what that problem was.

AndrΓ©s PereiraΒ Hey, are you still having this issue? Did you get it fixed?