Bug connexion
Hello, I have a problem a member registers he comes back later he can no longer connect, I tried on my side with email addresses, registered ok then impossible to identify. My community is blocked Can you test please here is the link: https://entregrimpeurs.com/communaute/
STEEVE DEKYDTSPOTTER you have some incorrect redirection for the community URL so try to resave your wp-admin > permalinks.
If this doesn't help maybe it is good to change the community slug back to the default slug /portal and see if it works after the change.
Your main WP works so it means there is some problem with the fCommunity url
Mat Bjr I can't see what's wrong with my permalinks, I'm struggling a little especially since it worked and suddenly nothing, it also impacts my customers who can no longer access their customer accounts in the shop.
STEEVE DEKYDTSPOTTER now you have 404 error so try to overwrite your permalinks again (just resave it). I am not sure how this fCommunity issue affects your shop since these two are not LinkedIn with each other.
You can raise a support ticket so the Ninjas team can help or wait for their suggestions here.
Mat yes I had to deactivate the fluent extensions. Access to store accounts works again. there is a conflict between fluent and the store. Everything works under WordPress I don't know where the problem comes from, I couldn't find it....
Mat Hello, Can you please test I tried everything I must miss a point. I created a profile, registration ok and when I want to log in again it doesn't work the validated key seems not to work. The link if you want to test by creating an account, thank you very much: https://entregrimpeurs.com/camp-de-base/
STEEVE DEKYDTSPOTTER I think you are not using the latest fCommunity plugin version since I see the error with incorrect 2FA code while trying to login for the first time or you have some other settings with other plugins like JetPack restricting this.
What fCommunity plugin version you use (both free and pro)?
Do you allow user registration in WP and other plugins like JetPack (maybe some plugins overwrite this registration setting)? I am asking about it because the temporary 2FA looks like it's entered valid but for some reason user account cannot be created/registered.
BTW: Do you use a recaptcha anywhere on your site for logging users?
For troubleshotting can you try disable JetPack plugin (especially disable 2FA option) and see if it helps - this might be the issue.
Ps. I think this issue was also reported here
Mat Yes, I have had the paid version since day one. I don't understand I just spent an hour on it, I don't find pk it doesn't work. The rest of my site works perfectly, it's only fluent or the identification part doesn't work.
I don't use a capchat it's a woocomerce shop with a blog part