3 must-have features in FC
What do you think are the 3 most important features FluentCommunity needs right now?
My picks:
- Mobile app
- Push notifications
- Dashboard with full community moderation features (approving members to spaces, user moderation etc.)
Custom profile fields
Andre Gois I agree a mobile presence is desirable. I'm hesitant to want an app because that's something else that requires maintenance, which could lead to additional cost, etc. I see an app as another item to be licensed to get the support you need.
While I'm not concerned with Push notifications, I understand why people like them. Some users like them and some hate them with a fiery passion. I'm one of the latter, so I never accept push notifications. I hate concentrating on something and having an interruption. Others feel differently. To me, this would not be one of my top three issues.
The Dashboard for moderation is an interesting thought. There are sites that need community managers who don't need to be admins. The question that comes to mind is whether they can see other apps that integrate with FluentCommunity, like FluentCRM. This seems necessary to me, and I'm not sure if this would appear in the dashboard.
To analyze a problem, you may need to review what tags a user has and other details kept in the CRM. You'd also want to update your notes, so FluentSupport needs to be in the mix, also. So I'd like a dashboard if it integrates with these other products.
What happens when someone uses another CRM or ticketing service? Is the dashboard still helpful? Can it communicate to 3rd party services?
- Pay what you want.
- Pay transaction fees
- See above.
Push Notification for sure.
+1 Push notifications - CANT WAIT!