WhatsApp integration
I've noticed that the WhatsApp integration is having problems with the chat; when someone sends a message and clicks send, a blank page opens.
I'd also like to know if the issue with integrating the chat is that it opens the conversation screen, but instead of just chatting, it opens a window for conversation within the WhatsApp program.
Is there a way for the customer's chat conversation to be answered on WhatsApp, or something similar?
Social Ninja chat widgets work by redirecting customers to WhatsApp (either the app on mobile or WhatsApp Web on desktop).
Currently, it’s not possible to receive or answer WhatsApp messages directly from your website.
Utpol Debnath Btw I also expected to be able to use Social Media and receive or answer directly on the web site.