I submitted a support ticket (three times!) on 01-19-2026, but no one has ever bothered to reached out!
I used the support ticket system on my FC account, but no one has bothered to reach out to me with any help re: a FluentSMTP problem. (I actually wound up submitting the same ticket three times in one day because [1] the support ticket system on my FC account failed to send me an email to confirm their receipt of my complaint—which meant I could never be sure if they actually received my ticket; and [2] when looking at my account dashboard, it shows that there are NO tickets ever submitted...
I'm new here... The day after Christmas I spent $1,100.00 dollars to purchase Community Pro, CRM Pro, Forms Pro, and Social Ninja Pro. And now I discover that the support ticket system doesn't work, and everyone at WP Manage Ninja is too busy to help? Really?
Totally uncool!
If someone from WP Manage Ninja sees this, please have the courtesy to reach out.
Please and thank you.
I just checked your profile and we did not get any support requests from you and also I can see there has no tickets created from your profile.
Please open a support ticket and you can also create ticket by sending us an email at: contact_support [at] wpmanageninja.com