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How to handle 1 contact, different form entires...

I have a situation where we make have multiple form submissions for work orders from the same client. How can I do this? Example: Joe submits his first form, contact is created and form data is in the CRM. Joe has a second form filled out for a different project, and then a third or more.

How can I keep this organized in FCRM Pro so each form entry is accounted for with this contact? Multiple entries will be active at the same time so they can't be overwritten. I would be ok with a separate contact for each but the user info will always be the same. Just not sure how to deal with this situation.

I have an idea to use FluentBoards to create a "to-do" for each entry, that may work, but I haven't got the client to spring for it yet... lol

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King Arius Official

👍

Tommy Mason

The only solution that I found was realizing that in FCRM, there is a tab for "Form Submissions" all of their entries will go there. So unless they have different contact info, at least you can keep track of all of what they have entered.