Services in Fluent Cart
Hey FluentCart team and fellow beta testers,
I’d love to share my first “big idea” — something I haven’t seen yet in the FluentCart beta, nor in any other eCommerce solution for WordPress.
With one remarkable exception: a brilliant add-on created by Nelson Miller (NelsonLeeMiller), which filled a gap that had been completely overlooked by others. He nailed it with his “services” add-on for SureCart, which mimics Fiverr-style workflows and finally brings real innovation for service-based businesses.
Right now, FluentCart is doing a great job focusing on the fundamentals. When we create a product, we’re asked to choose: physical or digital.
But what about the services industry?
What about the agencies, consultants, SMEs and professionals who often ignore these tools — not because they aren’t great, but because they offer nothing new for their type of business?
Nelson understood this gap. He added the ability to mark a product as a service, which unlocked powerful flows: multi-stage delivery, messaging, service status tracking — like Fiverr.
Now imagine FluentCart offering a third option at product creation:
Physical – Digital – Service.
And from there… magic.
You could trigger flows that integrate beautifully with the rest of the Fluent ecosystem:
- FluentBoards: Auto-create project boards for each service purchase, letting clients and providers track progress step by step — like the Roadmap plugin, but personalized per client.
- FluentSupport: Built-in support tickets related to the service.
- FluentCRM: Full customer journey tracking.
- FluentForms: Collect key order info directly during checkout (loved David Risley recent feedback on how this could be): Seamless checkouts that include data collection + instant automations using forms.
This would be a game-changer — for agencies, freelancers, coaches, educators, lawyers, accountants, you name it.
I know it might be ambitious. But Fluent already has everything needed — it just needs to be connected in a slightly new way.
If FluentCart adds that third “Service” category, I truly believe it would not only amplify its current success… it would open up a massive, untapped market of digital-first service providers who are just waiting for something that finally feels built for them.
Just my two cents — and looking forward to hearing your thoughts!
Shahjahan Jewel I think you truly will appreciate Nelson works on services add on for surecart.
Warm regards.
Loving this beta so far. This is going to be big…
Attached you will find some screenshots from Nelson’s website. You may be able to see how beautifully integrated is this idea with the customer dashboard. I see much potential too with community here.
Basically I see this could be a possible enhancement of the customer dashboard for those products marked as service
Love this and could definitely make use of this feature!
Interesting
It could be great to sell coaches too.
Starting a service based business now. I have already asked about the idea of creating a board for each purchase of a service. My business model will have several steps to complete each customer service, so I would like to have a template that would apply a series of contacts, asking for feedback along the way, and allowing customers to to add on additional requests, which should all be possible since I am already running the full suite - crm, boards, forms, and booking. I will no doubt jump onboard to cart as soon as released, but will definitely be looking for not only crm but cart to be the glue that brings my customer experience to another level, with processes and automations that make it easy for me to accomplish the goal.
Jeff fluent suite is a really nice tandem.
But as you said and I pointed, for services, there is some “glue” missing.
nothing that could not be addressed with vision. It’s true you can accomplish some with automations. But, would love to see Cart taking service providers into account