Issues with Zoom
Anyone else have an issue since the last update trying to connect Zoom (marketplace -> build app -> etc)?
I keep getting "Unexpected error from remote api"
For reference, I've set this up many times before.
Yes, me too, I followed all the steps in the documentation, but I always made the same error as you.
Shahjahan Jewel should I escalate this? It is very odd behavior that I've never had before. Existing connections are good but can't create new.
Wendy Shoef Looks like Zoom recently changed their API scopes. The team is looking into it.
Wendy Shoef Zoom has recently updated their scope structure. According to the updated Zoom scope structure, please ensure your app includes the following scopes. Missing any of them may cause unexpected errors. Let me know if you still face any issues.
Raiyan Marzan I did this. It worked a last week on a website I got going. I can't get it working now trying 2 different zoom accounts on a new website.
All previously connected zoom accounts are still working. It's only the new website I'm working on.
Raiyan Marzan I asked here because it's really odd behavior considering I did it last week on a different website (same server, same setup... Different style and content obviously)
Wendy Shoef Could you please create a ticket with temporary access of your staging site? https://wpmanageninja.com/support-tickets/
Raiyan Marzan I have the same problem, could you provide the solution here, so as not to create more tickets?
Buceo Madrid We tested on our end and didn’t find any issue. Please add the scopes as per Zoom’s new structure. If you still face issues, kindly provide access so we can investigate further.
Buceo Madrid I figured out for mine and I'm gonna assume the same thing happened with my other client. I selected "user:read:email:admin" accidentally instead of "user:read:user:admin".
I still have to verify with my client on theirs but it could possibly be the same issue.