Email Alert - Booking not confirmed/registered
I have a calendar where people can book private lessons. After completing the booking form, they are redirected to a checkout page. There through PHP and JS I added a timer that shows how much time left to pay (default at fluentbooking is 10 minutes) until the slot they've reserved will be freed and the booking cancelled (after that I have a code that empties the cart so they don't accidentally pay for a booking that's non-existant anymore).
But what is missing for me is an email sent after the 10 minutes have gone and the booking has been "released" to send an email alert the person that the booking is not reserved so he won't accidentally think he has that booking.
How can I achieve that? Is there a hook I can hook onto?
Thanks 🙏
This is btw how it looks like after the time has ended - no ability to checkout (and also the item in the cart has been removed) and the popup alerting this and giving a link to reschedule.
But the email is important because maybe the person abandoned before getting to the checkout page or didn't take notice of the alert on top and thought he could pay after the meeting.
Hi Assaf Manor
Currently, there’s no workaround to send email notifications for auto-cancelled bookings. We have noted this for the upcoming release. Thank you!