Cleantalk is blokking bookings
Hi, I have cleantalk installed for preventing spam submissions, but it appears it is blocking all my booking form submissions 😭
Can anyone help?
This might help: Go to CleanTalk > Advanced Settings > Exclusions and add:
wp-json/fluent-booking/
This tells CleanTalk to ignore FluentBooking submissions. (This should only skip spam checks on FluentBooking’s internal REST request.)
If it still blocks, also exclude your booking page URL or disable “Universal form protection” for testing.
After saving, clear your cache and try again. A similar case on the WP forums was resolved this way.
Gee Adriaansz tried that, but I get a validation error :-(
There was a CleanTalk update - 6.65 - that may have fixed this?
Jonathan Gwyer I have that version running... and I think the issue has started since this update
Natascha Vantuykom intriguing - I'd better go do some testing!
I had this issue and contacted Cleantalk - they are super helpful.
Catherine Dawson Is there a general solution for this, or is it case by case ?
Eric Brulmans My problem was due to a caching issue. I use WP Rocket and we had to tweak the settings a few times. They then did issue an update which I imagine would have sorted this for all. But it depends on why you are getting an issue of course. Raise a ticket - I'm sure they'll do their best to help resolve it.
Catherine Dawson We also use WP Rocket... Ticket raised ! We'll see... Thanks for your reply !