Ticket filter inconsistency and translation issues

Hello everyone,

I would like to report a persistent inconsistency in the ticket list, as well as several translation and localization flaws that could use a quick fix.

1. The "Waiting for Reply" filter When checking this box, the list still displays tickets that are already set to closed. By definition, a closed ticket or one marked as spam does not require any further reply. This filter should logically exclude these statuses to avoid unnecessarily cluttering the workspace. Could this logic be corrected?

2. Missing translations and localization Despite the latest updates, several strings are still not translatable and remain in English throughout the interface, specifically: My tickets, Open, closed, Bookmarks, By, Months ago, and select.

Additionally, in the reports section, the entire calendar block is untranslated (months and days remain in English), and the date format does not sync with the French regional settings configured in WordPress.

These adjustments would make the interface much cleaner and more user-friendly for non-English speaking users. Hopefully, these fixes can be integrated soon.

Thank you for your time!