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Introducing Fluent Support Integrations!

Hello Fluent Support Users,

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Youโ€™ll be happy to know that Bit Flows has launched Fluent Support Integrations with popular use cases. Now it may help organize and manage support more efficient way.

Weโ€™ve have integrated 16 events (10 triggers and 6 actions).

Fluent Support Triggers:

  1. Watch Submission
  2. Ticket Created
  3. Response Added by Agent
  4. Response Added by Customer
  5. Ticket Closed by Agent
  6. Ticket Closed by Customer
  7. Ticket Closed (Product)
  8. Ticket Created (Product)
  9. Ticket Product Replied Agent
  10. Ticket Product Replied Customer

Fluent Support Actions:

  1. Create Ticket
  2. Add Tag to Ticket
  3. Reply to Ticket as Agent
  4. Block User
  5. Create or Obtain Customer
  6. Get All Tickets

Kindly share your use cases in the comments, and weโ€™ll take note of them.

Thank you.