Help please
I know this place isn't a support platform but can a FluentCRM or Fluent Support user may assist me?
https://community.wpmanageninja.com/portal/space/general/post/changing-order-status-when-sup
Hello everyone,
A client of mine uses FluentSupport and FluentCRM on their site. We easily created a support ticket when they received a new order. Can we automatically change the order status when the support ticket is closed? I tried with workflow and automations but I didn't get any results.
Thanks in advance to everyone who took the time to respond.
You can create an automation to update order status on FluentCRM.
Link this with a Fluent Support automation that uses Ticket Closed as Trigger and Run Automation in the Actions.
This action based on ticket close event will triggter the automation in FCRM that will update the order status.