Fluent Support 2.4.7 is out, and it’s a lot faster

We spent this release on the things you do all day.

Tickets open about twice as fast now, and long conversations are up to 5x faster. The admin also loads 73% fewer JavaScript assets, so everything feels quicker, especially on your phone. Small delays add up when you’re answering tickets all day, so this is the part I’m happiest about.

Also new:

• Ticket Filters: every queue in a sidebar with live counts, so you see what needs attention before you click
• Smart customer search: type city:Berlin or tickets:>2 and find the right customer in seconds
• Phones and tablets: answer a ticket from anywhere
• Dark Mode, rebuilt properly
• Private attachments: Dropbox and Google Drive files no longer use public links, and Pro adds S3-compatible storage

If you use Dropbox, reconnect it once after updating. It needs one new permission.

Full notes: https://fluentsupport.com/fluent-support-2-4-7/

Update, open a few tickets, and tell me how it feels.

More cooking 🎉