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Email creates a support ticket

When people send me an email to my business inbox, is there a way to automatically turn that into a support ticket instead of me having to reply from my personal email?

Customers email me at support@myemail.com. I have that forwarding to my personalemail@myemail.com. Instead, I want it to create a ticket inside FluentSupport so I can have that history and use the features inside the plugin.

TIA

Shahjahan Jewel

So if you use the email piping feature then it will create tickets when you auto-forward emails to the masked email address.

Matthew Steinman

Shahjahan JewelΒ Where is the 'email piping' feature?

Matthew Steinman

Shahjahan JewelΒ Amazing. Thank you!