SOS Email cc problem
Hi Shahjahan Jewel i have fluent support pro 1.9.2 and i cannot find cc option in tickets it was there when using email inboxes but now it disappered it was one of the most used feature and there is a bug when customer creates ticket and has cc we dont see the cc email addresses because there are many situations in which ticket is created by employee and boss is in cc so he can view the communication but currently its very limited in fluent support
Hey Maaz Shakir we tested and the CC feature is working as expected on our test site. I believe this is a site specific issue on your end. You should submit a support ticket if the issue isn't resolved.
Note: It only works for tickets created through email piping. Apologies for the late response.
Rasel Siddiqe Thanks,it solved, plugin has conflict with All in one security plugin.