Double opt‑in confirmation emails not being sent on my site.
Hello — I need help: my confirmation emails for double opt‑in are not being sent.
Plugins: Fluent Forms, FluentCRM, FluentSMTP (Hostinger SMTP)
SMTP: smtp.hostinger.com, Port 465 (SSL) (test email from FluentSMTP sends successfully)
Problem: When someone submits the newsletter form a contact is created in FluentCRM with status Pending, but the confirmation email never arrives. There is no confirmation email in FluentCRM email logs. I have tested that SMTP works (FluentSMTP test email delivered).
What I expect: After form submission the double opt‑in confirmation email should be generated and sent automatically so the contact can confirm and become Subscribed.
What happens instead: Contact is created as Pending and no confirmation email is sent. I have checked From Email matches SMTP username and tried running scheduled actions manually.
What I have to do? Please help!
Thank you!
Marelle
Check the fluent smtp log and see if the email got log and what’s the result
Shahjahan Jewel They are there. States that the emails are SENT. While they have not actually arrived. I have tried with 2 different emails. They have not even arrive into junk folder.
Marelle I see you are using your hosting's SMTP which is really unreliable. Please use a real email sending service that supports API, logging etc.