CSS changes and UI improvement requests
The CSS changes really bugged me too. My website is dark too. I used to be able to set some of them in the block editor, but after the new update, some settings were left there.
Anyway, I like the new UI. But please focus on fixing the {{ticket.admin_url}} and {ticket.public_url}} short tags!
A colon is missing from the link and it's very confusing.
This is in the link sent to the email (admin): http//websitename.com/admin.php?page=fluent-support/#/tickets/xxx/view
I don't think it's a huge task to fix the link. Please fix it.
Also, I have a Feature request: Since it's a new UI, could you please add a dark theme? :)
Please open a support ticket here: https://wpmanageninja.com/support-tickets/#/
So we can take a look.
Shahjahan Jewel Thanks for the response. I've already opened a support ticket.
I just got a little annoyed with the css changes, sorry. :) I like the system by the way. :)
I'm attaching a photo of what my Customer Portal looks like. Almost every update something goes wrong, but it's almost reflexive to find and change the css codes :D
But let's look at the bright side :D my portal always has a fresh look because it depends on time and mood how much I can restore it to the desired look :D
Benjamin Varga Would you please share the ticket ID so we can take a look about the missing : issue as we could not recreate the issue.
Shahjahan Jewel #124068
Shahjahan Jewel I wrote it in the ticket but I'll share it here too.
I found the error.
If the link in E-mailBodí is like this:
##
Then the link is incorrect.
However, if you fix it to be like this: Then it will be fixed :)
so
a href="http://{{ticket.public_url}}"
That's wrong
a href="{{ticket.public_url}}"
That's how it works! :)
Benjamin Varga yes. {{ticket.public_url}} already includes the https://
Alternatively, you can use: ##ticket.public_url##
Shahjahan Jewel yes, but the built-in editor automatically adds the http:// part when you click the insert link button. But it can be fixed in the HTML interface.
Benjamin Varga Yes, that's why use ##ticket.public_url##