Just Downloaded Fluent Player Pro And Infinite Spinning Wheel of Death is All I See...
I've linked Fluent Player Pro with Bunny Stream, and pulled it through to Fluent Community, but when connecting the video from Bunny Stream I get this 'Playback aborted' error message. Then when I save and check the live version, there's just a black screen and a red spinning wheel of death. I really want / need this to work.
Anyone face the same issue and have a workaround?
For the Bunny Stream, you have to add your domain to allow-list as bunny stream restrict the videos by domain level.
Shahjahan Jewel thanks for your reply. Yes, I have done that already.
Any other suggestions Shahjahan Jewel ?
Kat Stott would you please open a support ticket so our team can take a look. I have faced a similar issue and once I added the domain then it started working.
Shahjahan Jewel sure, will do
Did you solved the issue Kat Stott
Lukman Nakib yes! I submitted a ticket and have just tested it and it works perfectly. I am so thrilled! 😍
I've copied what support shared with me below in case it's of any help to you:
We confirmed that your Bunny Stream connection and video are working correctly. The issue is caused specifically by enabling Allowed Domains or CDN token authentication in the Bunny Stream security settings.
When Allowed Domains is configured, Bunny validates the video requests against the permitted domain. In the current FluentPlayer Bunny Stream integration, the direct HLS playback requests are being rejected when this restriction is active, even when the correct website domain is added. This causes the player to display the “Playback Aborted” or “Video Unavailable” message.
The same issue occurs separately with CDN token authentication. This setting requires the direct HLS playlist and video segment requests to include Bunny’s CDN authentication. FluentPlayer currently uses Bunny’s player-token method for Stream videos and does not support the separate CDN Pull Zone authentication required by this option. As a result, Bunny rejects the video source when CDN token authentication is enabled.
For now, please:
- Do not add an entry under Allowed Domains.
- Keep CDN token authentication disabled.
Kat Stott The allowed domains issue seems to be fixed in the latest version. I have two domains enabled in the Bunny settings (production and staging) and both seem to be working if you use the recommended format (*.domain.com). The CDN token identification should remain disabled for now, hopefully it will be supported later (but I understand it needs a separate key).