subscriptions with discount
Hello,
I'm having problems with installment payments/subscriptions with a discount code. We have some products for which we offer installment payments. I've attached an example. We offer a discount code for some customers. If this code is used and installment payments are selected and then paid via PayPal or Stripe, the entire voucher amount is deducted from each installment. Is there a solution for this?
Perhaps as additional information: We have discount codes that sometimes exceed the first installment. Example: 4 installments of €100 each, discount code €120 -> the first installment costs €0, the second installment should cost €80, and the 3rd and 4th installments each cost €100. What's currently happening: all installments cost €0.
We're currently solving the problem manually; an automated solution would be great.
Best regards
(Payment field = subscription)
Payment Gateways deduct your 2nd and later installment payments based on your first payment amount summary. If your first payment is 120 and you give a - 50% voucher, it will charge only 60, and next time it will follow the summary and charge again 60.
The same is happening to you. All installments cost €0.
Right now, there's no alternative other than manual. This can't be automated with Fluent Forms now. It mainly depends on how the payment gateway treats each payment and the installments. From my understanding, what you are seeking is bit complex with paypal and stripe. I will dig into it to see if we can do anything from our end.
Nishat Shahriyar Thank you very much, Nishat Shahriyar :)