WooCommerce variable product, no way to trigger automation on a specific variation of the current order
Environment : FluentCRM Pro + WooCommerce, variable product with 3 variations.
Setup : I have a variable product, with 3 variations : Standard, custom, custom ++.
I want a post-purchase automation that sends a customization fluent form email only when the customer buys the "customized" or "customized ++" variation.
Expected behavior : When a customer purchases the Standard variation → no email. When they purchase customized / customized ++ → send the customization form email.
What I'm running into — none of the native tools can target "the variation of the current order" :
- Trigger ("New Order – Processing") only lets me select the parent product via "Target Products" — variations are not selectable.
- Condition "Woo Order / Products in Order" references the current order but only lists the parent product, not its variations.
- Condition "Woo Variations / Purchased Product Variations" matches on the customer's full purchase history, not the current order. Consequence : a customer who bought a "customized" last year but a "Standard" today still matches "yes" → the form email goes out wrongly.
- WooCommerce product editor → FluentCRM tab : I can set purchase tags on the parent product, but not per variation.
What I need : a way to match the variation of the current order (the one that triggered the automation) — e.g. a field like "Woo Order / Variation purchased" or allowing variations in the trigger's "Target Products", or per-variation purchase tags.
Is there a native way I'm missing, or is this a known limitation? If so, is there an official workaround?
This is currently a native limitation in FluentCRM.
We’re taking note of this and will forward it to our R&D team for future consideration.
Ashik Khan Thank you I'll wait for an eventual updates but it would be great to be able to target a variation not only the parent product or being able to add fluent crm tag for each existing variation.