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FluentCRM

WooCommerce Transactional Emails

Hello, has anyone setup their WooCommerce transactional emails in FluentCRM? Is this possible to do?

I tried to setup some transactional emails in the automation tab with the trigger "New Order (Processing)" but after testing some orders, I wasn't receiving the FluentCRM email and was only receiving the basic WooCommerce email.

I'd like to have some nice looking order confirmation emails, but can't seem to figure it out. Will WooCommerce be higher up in a hierarchy hence why their emails are sending but the FluentCRM ones aren't?

I would've thought regardless FluentCRM automation would still send, but I am not being sent anything when I test it.

  • 3 likes
  • 2 comments

Blake Wells

Update: I have fixed the issue. Me in all my wisdom was testing it with an unsubscribed email. 🥲

All transactional emails are working now with the exception of the refund one, which seems to only work about 50% of the time.

Nazir Himel

Blake Wells Glad you could fix that!