why my fluent crm automation cannot send to gmail address ?
i have tried but it still doesnt work,
when i create a form and set up an email trigger, it works with domain emails, but not with gmail addresses. Meanwhile, many people are using gmail addresses
can anyone help solve this issue ?
i would really appreciate it,
What is the error? For gmail you need correct DKIM, SPF and DMARC DNS records.
Sam Jansen do you have any tutorial ?
link, or video ?
Auf What kind of mail service/hosting do you use? What is your domain name if I may know? Than I can check if I see some DNS issues
Sam Jansen
SMTP Host : mail.aufin.org
Domain: aufin.org
Auf I checked your domain. You currently have multiple SPF records, which is not allowed, and your DMARC policy is too weak.
Please delete all existing SPF records and use only this one:
v=spf1 include=sendersrv.com include:spf-c.mailbaby.net include:_spf.google.com a mx ip4:89.213.211.226 ~all
Also update your DMARC to:
v=DMARC1; p=quarantine; rua=mailto:dmarc@aufin.org
This might help resolve the issue with Gmail not accepting your emails.
Sam Jansen hi, thank you very much, i have tried, it will be work if i am not give check mark for " set custom from name and email" but if i do for check mark, it doesnt work. Could you please help solve this issue ?
Auf What is the from email your using? What error do you get?
Sam Jansen the email from AUFIN
Sam Jansen here it is
Auf You still have multiple SPF records, you only can have 1. Delete the old ones.
Also delete the old DMARC record
Are you using any SMTP service like amazon SES / SendGrid? Maybe that's the problem.
Shahjahan Jewel i used SMTP from My server (hosting)
Auf you should not use your hosting's SMTP. Please use a proper email sending service.
i used SMTP from My server (hosting)