Urgent Bug Report: Issue with CRM and Board Integration
I’ve noticed that all the CRM contacts I previously had in board tasks are no longer there. Additionally, when I add a new CRM contact to a task and reopen it, the contact is missing again.
Furthermore, within CRM, the contact profiles no longer display a tab for Boards, which suggests that the integration between CRM and the board might be broken.
Could you please look into this issue? Let me know if you need any further details from my end.
Tagging Masiur Rahman Siddiki
Same here
Manoj Sharma Natascha Vantuykom
We failed to re-produce this issue in our end. This feature is working expectedly. Can you please submit support ticket for further investigation ?
Masiur Rahman Siddiki it does not do this all the time, very strange, sometimes it does, sometimes it does not
Natascha Vantuykom I see. We will look further.
Natascha Vantuykom For me it add the CRM contact to the task, and when you reload the page its gone...
Masiur Rahman Siddiki I am sure you must have added the CRM contact successfully to a board task, and that is the half way, Try and refresh the boards page now, and you will be able to recreate the issue! 😀
Manoj Sharma Tried all the way. Fortunately, failed to re-create 😀
Masiur Rahman Siddiki Since its working for you and not for me, I did the old fashioned trick, disable the plugin and enabled it again.... that is one of my superpowers.. and it worked...
Masiur Rahman Siddiki well, not working again... now some time I can see it and then the CRM contact disappears and then it comes back, something is not right, Natascha Vantuykom is also facing similar scenario.
Masiur Rahman Siddiki could you please give me access to your sandbox where you have tested this, I just want to check why you are not able to create this issue? Second do you have all the fluent plugins installed in your testing Env / Sandbox ? Need to get to the bottom of this issue!