Unsubscribe Blues
Hi all,
I'm trying to figure something out, and I would love some help please.
I'm coming from an ActiveCampaign background, where contacts can have multiple lists with different status for each - e.g. I can be subscribed to the Newsletter list, but if I get an email from the Margarita Fridays list, I can unsubscribe from the Margarita Fridays list but stay on the Newsletter list.
How do the experts in the room manage this please?
Is it simply a "use Manage Preferences" and hope for the best...?
FluentCRM Team: are there plans to offer more granular control over this at some point? Or can it be hooked using custom plugins to offer better control over the unsubscribe function? Especially now Gmail has a big [UNSUBSCRIBE] link at the top of any newsletter emails... where I'm sure it will simply change the overall subscription status to Unsubscribed, removing everyone from ALL lists.
Help. Please. 😃❤️🙏
The subscription status is global and it's designed that way. If you want to make your users to choose lists then you can use the manage subscriptions feature so they can customize the subscriptions of the lists.