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Question: Email Priority

What will happen in the following case:
Let's say I have 100k subscribers in the list and send them marketing campaign with Fluent CRM and at the same time I use the Fluent CRM automations to onboard/create WP users. What will happen with all transactional emails during the period when CRM will be busy sending marketing campaign to 100k members? Also what will happen with other transactional emails like reset password and etc? Is there a way to prioritize one campaign over another or how I should handle that case?

Shahjahan Jewel

FluentCRM does not interfere with your transactional emails. It runs its own queue for sending emails.

Yury T

Shahjahan JewelΒ Thanks for the answer! Let me clarify a bit. If I have multiple recurring email campaigns scheduled to run simultaneously, along with automations that send emails from my lead magnet forms and a CRM to onboard new community members, will everything operate in parallel without delays, even when a large campaign of ~100,000 emails is being sent?

I’m asking because I noticed these settings are available:

  • Maximum Email Limit Per Second
  • Multi-Threading for Email Sending

Shahjahan Jewel

YuryΒ this is how the email queue works:

  • Campaigns, Recurring Campaigns, Automation, etc pushed all the emails to a central email queue.
  • The queue take emails from the queue and sends them one by one and makes sure it does not exceed per-second limits.
  • For keeping the transactional emails, FluentCRM always keeps 2-3 emails as the breathing space for transactional emails. So if you set 20 emails per second, FluentCRM will send max 18 emails per second.
  • For Multi-threading: It just splits the overall queue as well as the email per seconds number.

Please let me know if you have any other queries regarding this.

Yury T

Shahjahan JewelΒ Sorry, it's still unclear. Let’s say there’s an email campaign with 100,000 emails scheduled for 12:00, and it will take about an hour to complete. If Fluent Forms receives 100 lead magnet submissions during that time and triggers Fluent CRM automations to send these lead magnets, will those emails be placed at the end of the queue, only going out after the 100,000 campaign finishes?

Shahjahan Jewel

YuryΒ New emails go end of the queue but if you enable multi-threading then the 2nd threading takes email from the last.

Yury T

Shahjahan JewelΒ Thank you.